Indianapolis, Indiana
The Supply Chain Specialist is critical to the success of Fresh Connect Central, an established national food distributor housed inside Gleaners Food Bank of Indiana, serving the greater food bank industry. The Supply Chain Specialist will support all activities related to sourcing, shipping, and servicing customer accounts. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.
Manage day-to-day logistics and admin requirements of a special project contract that involves coordinating deliveries of products to food banks across the entire state of IN.
Provide customer service to external customers and vendors to clarify and/or communicate pertinent information related to Fresh Connect Central operations.
Effectively communicate with entire Fresh Connect Central team regarding discrepancies or differences in fulfilling orders as requested by the customer.
Manage, build, update, and allocate customer orders in Produce Pro software.
Work with the inventory and quality control team regarding inventory issues, date checks, and poor quality product.
Act as point person for scheduling inbound and outbound freight appointments with outside carriers from our warehouse.
Assist with supply chain team’s administrative workload by placing and organizing PO’s, vouching invoices, updating market prices, creating repacks & warehouse transfers, manage BOL’s, and other related projects that arise.
Support supply chain team by purchasing dairy within targeted price points to fulfill weekly demand from customers and achieve appropriate on-hand inventory.
Compile and submit monthly reports for Feeding America and manage and resolve discrepancies as needed.
Regularly peruse Fresh Connect Central ecommerce webpage to ensure items are posted accurately and that all functionality is working as advertised. Report any irregular findings to the appropriate team member.
Tend to shipping and receiving issues with the warehouse team as needed.
Assist other departments within Fresh Connect Central team when vacations or vacancies occur.
Maintain positive and ethical working relationships with food banks, freight carriers, and Feeding America collaborators such as other regional cooperatives, member food banks, state association representatives, and national sourcing managers, while exemplifying Gleaners’ mission, vision, and values.
Active participation in staff, departmental, board or board committee meetings as requested.
All other duties as assigned.
3-5 years of experience or a Bachelor’s Degree preferably in business admin, supply chain, agricultural science, or management/equivalent
Prior experience with customer relationship management desired
Knowledge of food banking industry desired
Excellent interpersonal, oral, written communication and presentation skills
Ability to read, write and understand instructions
Strong attention to detail Problem solving – identifying and resolving problems in a timely manner; developing alternative solutions; working well in group problem solving situations.
General knowledge of warehouse processes and warehouse systems, intermediate PC skills including Microsoft Office applications, Outlook and ERP/CRM
Ability to communicate professionally and respectfully with all staff members, agencies, volunteers, and donors.
Ability to perform basic math functions, (addition, subtraction, multiplication and division)
Ability to count accurately and maintain accurate records.
Understands warehouse inventory.
Be accountable and meet deadlines on a consistent basis. Ability to create, analyze and present reports
Valid driver's license/Clean driving record /Must be insurable by company vehicle insurance provider
Medical/Dental/Vision
Company paid employee vision, long term disability, $50,000 life & AD&D
Generous PTO, all federal holidays, 2 volunteer days and birthday Off
On-site exercise facility
Robust Wellness Program
403 Plan with Match
Earn up to 10% incentive pay
Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.
Fresh Connect Central: https://www.freshconnectcentral.org/
Millions of people in our country struggle with hunger.
At the same time, 20 billion pounds of fresh produce never make it off the farm, and are either plowed under or dumped in landfills. Fresh Connect Central is committed to rescuing as much farm-fresh food as possible and redirecting it to food banks. We distributed more than 70 million pounds of food in 2022 and today, we serve nearly half of the entire Feeding America network of 199 food banks.