As a Senior Network Relations Representative, you will play a critical part in ensuring equitable distribution and delivering outstanding customer service to our community partners. This role combines hands-on support with strategic oversight, allowing you to make a meaningful impact across New Jersey.
Build and maintain strong relationships with various partners including food pantries and meal programs.
Deliver high level customer support, assisting partners with food orders, and resolving complex issues efficiently.
Manage key administrative tasks, such as order processing, data entry, and inventory management, ensuring smooth and efficient operations.
Work closely with various departments to develop and implement solutions that address the unique needs of the communities we serve.
Research best practices and contribute ideas to enhance our processes and better serve our communities.
Manage specific distribution and fulfillment initiatives, such as Direct Delivery and LFPA, ensuring smooth and efficient operations.
High School Diploma or equivalent and 2-4 years of experience in customer service and fulfillment operations.
Demonstrated leadership or senior experience in a customer service role.
Strong technical skills, especially in Microsoft Excel, Microsoft Teams, and O365.
Ability to attend to multiple tasks with care, clarity, and accuracy
Excellent communication skills and a positive, can-do attitude.
Reliable transportation and a valid driver’s license for travel to agency sites.
Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition
Balance: Generous time off, 14 paid holidays, childcare resources, and organization wide engagement days
Financial Wellness: 401k with a 4% company match after one year
Health Benefits: medical, dental, vision and wellness programs
Recognition and Certifications: learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly!
The Community FoodBank of New Jersey provides food for people in need while striving to end hunger in our state. While food distribution is central to our mission, we also deploy several important programs aimed at addressing the root causes of hunger for people of all ages and backgrounds.