Safety, Compliance and Risk Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

Organizational Risk and Compliance
• Perform regular, on-going risk assessment of environmental, operational, and functional systems that impact staff safety-health and regulatory compliance. Provide evaluation in relevant areas to include analysis and mitigation strategies to strengthen existing protocols, with a focus on regulatory compliance. Facilitate collaborative org-wide process to update risk assessment annually.
• Develop and implement a loss prevention policy and regularly monitor and assess.
• Work with internal stakeholders to develop/update risk management policies and procedures. Ensure compliance with all regulatory standards impacting Food Bank operations, including those that are department or function specific, and those that are cross-functional and wide-reaching across departments.
• Maintain an understanding of the level of risk the Food Bank is willing to accept. Consult with senior management on questions related to risk management and advise action steps based on industry standards.
• Manage the maintenance and communication of the business continuity plan, facilitating department annual updates.
• Manage and maintain safety software tracking systems and develop ongoing safety metrics tracking progress towards goals.
• Develop and execute network disaster preparedness program.
• Lead ACCFB ICS training and BAFB (Bay Area Food Banks) Mutual Assistance Agreement training and maintenance.
• Investigate all accidents and incidents and take appropriate actions. Ensure timely communication and documentation with HR for worker’s compensation purposes as applicable.
• Manage direct reports: Security Associates and any safety related third party vendors.
• Manage building, environmental compliance, reporting and permits with government entities.
• Work collaboratively ensuring regulatory compliance of AIB (American Institute of Baking), BIT (Bi-Annual Inspection of Terminal), Food Defense Programs and other regulatory safety programs.
• Build and manage an enterprise safety performance metrics program.
• Serve as primary point of contact for the purposes of external, regulatory audits and inspections.

Employee/Visitor Safety Program
• Develop and communicate org-wide safety policies and procedures (ACCFB’s IIPP, Safety Manual, Basic Emergency Action Plan). Ensure safety policies and procedures address regulatory requirements at a minimum (e.g., OSHA, DOT, food safety, etc.).
• Assess org-wide safety training needs of staff. Manage calendar and content of org-wide staff training program.
• Assist department leaders in the safety assessment and development of safety materials/training for specific employees such as field staff, truck drivers, etc.
• Facilitate calendar and content of org-wide safety committee and related meetings. Support committee chairs/sponsors.
• Conduct safety training including new hire, annual, follow up and regular topical training and provide safety educational materials to improve risk awareness for all employees.
• Conduct safety audits of facility and work to resolve unsafe working conditions with the Warehouse & Facilities Manager
• Safety programs will include security, everyday safety, emergency preparedness and drills, ergonomics for employees, visitors, and volunteers. Coordinate and oversee ergonomics program.
Administer Insurance Program
• Administer all insurance documentation: certificates of insurance, renewals, and claims related to General Liability, Property, Volunteer, Employers Liability, Auto, and Workers Compensation insurance.
• Manage incoming and outgoing certificates of insurance in accordance with contractual obligations.
• Assist with and coordinate renewals of insurance policies with Finance and HR.
• Gather information and documentation for insurance claims with Finance and HR.
• Manage claims for damage directly with the at-fault party or their insurance to obtain payment.
• Assist with contracts and agreements (leases, suppliers, customers, and services) to ensure insurance adequacy and indemnity provisions are acceptable.
Other Duties
• Perform work in support of advancing a shared understanding about ACCFB’s equity and inclusion journey, work and learnings.
• Managing the daily closing of office building.
• All other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
Required Competencies
· B.S. Degree in Occupational Health and Safety, Environmental Health and Safety and a minimum of 5-7 years in a management role involving Health and Safety functions. Strong knowledge of OSHA regulations required.
· Extensive knowledge of safety culture, high reliability concepts, and cause analysis.
· Proven track record of creative, effective, and measured solutions to eliminate risk hazards.
· Strong computer skills including Microsoft/Google office software, video conferencing, database programs, and web-based research.
· Highly effective written and verbal communication skills, including ability to sequence concepts logically; gain understanding of complex material; clarify, and clearly and concisely articulate, complex information and concepts in an approachable manner that makes them easily understandable to decision makers.
· Ability to build credibility across all levels of the organization.
· Ability to effectively identify issues, research and analyze complex matters, assess potential exposure, and propose alternative courses of action.
· Ability to think through and evaluate practical consequences of alternatives and strategies.
· Ability to exercise creativity, innovation, and resourcefulness to address issues and resolve problems.
· Ability to keep specialty field of knowledge current and learn and gain experience in new areas of specialization as our needs evolve over time.
· Ability to work outside of normal work hours, on weekends and evenings, as needed.
· Valid California Class C Driver’s License, insurable driving record and access to vehicle for spontaneous local travel.

Preferred Qualifications
· Prior experience with DOT regulations, Cal-OSHA Distribution Center Management, Alameda County SERV Safe, Food Storage Safety (AIB), office ergonomics and other relevant safety certifications.
· In-depth knowledge of the commercial insurance industry.
· High degree of people talent training experience

PERSONAL ATTRIBUTES AND VALUES
• Passion, enthusiasm, focus, and creativity around Alameda County Community Food Bank’s vision, mission and values of community, leadership, transparency, and diversity.
• Impeccable integrity and honesty
• Servant-leadership mentality with a sense of humor!
• Strong work ethic with an orientation towards constant innovation, learning and process improvement.
• Exhibit calm under pressure and demonstrate leadership qualities in stressful situations.
• Innovative self-starter and problem solver with a bias towards action.
• Ability to work both independently and in a collaborative setting with people of diverse backgrounds/circumstances.

PHYSICAL REQUIREMENTS
This work is located in an office environment. Physical activities necessary in the performance of this job: ability to site at a computer workstation for up to five hours at a time, ability to move throughout the 118,000 sq ft. Food Bank facility in performance of duties, and ability to bend, lift and carry up to 30 lbs. on occasion. Ability to communicate in a clear speaking voice in person, before large groups and over the phone. Ability to interpret instructions and questions when asked. Ability to operate computer equipment. Insurable driving record with access to transportation to travel to local events and meetings with external parties.