The Retail Food Donation Coordinator is responsible for maintaining relationships with retail partners at the store level, supporting Hunger Relief Partners in relation to the Food Rescue Program, and taking responsibility for the reporting, onboarding, assessment of participation, and coverage of assigned stores. This involves regular communication with Hunger Relief Partners regarding equipment, timely reporting, pickup scheduling, temporary store assignment changes, and support for the MealConnect software. The Retail Food Donation Coordinator will also support the Partner Support Department by creating and sustaining the relationships and communications with agency partners for the distribution of products within the assigned territory.
• Work with Food Bank of Wyoming staff and volunteers to ensure food safety, and donation policies are followed
• Provide accurate reports as requested by our retail partners
• Maintain web-based donation reporting system of assigned agencies and retail locations (MealConnect)
• Analyze program reports to support growth and build retail partnerships
• Conduct store and agency visits to enhance relationships, educate about the Food Rescue Program, resolve issues and improve performance
• Facilitate the complex relationships between partner agencies and retail donors
• Ensure annual program agreement compliance
• Ensure accurate poundage reporting and tracking
• Provide Food Rescue training for retailers and partner agencies
• Maintain relationships with assigned Hunger Relief Partners and retail partners, including frequent face-to-face visits
• Work with the Food Sourcing Manager on program improvements and account management
• Maintain high-level interdepartmental communication regarding all aspects of the Food Rescue program
• May attend food industry events including trade shows, association meetings, and network conferences
• Help promote Food Bank of Wyoming programs at the Hunger Relief Level
Required Knowledge, Skills, and Abilities:
• Commitment to fulfilling the mission of Food Bank of Wyoming and representing the brand with professional poise both internally and externally
• Flexibility with setting and meeting priorities
• Excellent organizational, time management, and interpersonal skills
• Self-directed, accountable for results, and proactive; independent problem solver
• Ability to meet deadlines and manage multiple projects simultaneously
• Ability to sell programs / ideas and inspire others to act
• Ability to communicate persuasively and articulately both verbally and in writing
• Ability to effectively present information to diverse groups of people
• Ability to maintain professionalism amid uncomfortable and difficult discussions with stakeholders of all types
• Adept at conflict resolution
• Maintain a professional demeanor and respond with urgency
• Exercises independent judgment, think critically and strategically, collaborate with others, and follow-through to execute projects
• Ability to work effectively with a wide range of constituents
Required Qualifications:
• High School diploma or equivalent required; or equivalent work-related experience
• 3-5 years prior experience working in a retail setting, customer service, or sales preferred
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
• Experience using collaborative tools for file storage and sharing, meeting scheduling, and virtual collaboration
• Must have a valid driver’s license
Food Bank of the Rockies offers a fulfilling workplace and comprehensive benefits package, including:
• Paid time off, 10 paid holidays, sick time, paid parental leave, paid volunteer time
• A 401K retirement plan with up to 8.5% percent employer-paid match
• Competitive employee health, dental, vision, and life insurance
• A monthly incentive for certified bilingual staff
Apply online through www.foodbankrockies.org/careers with a resume and cover letter specific to this role. Applications will be accepted until August 2nd.
Thinking about applying?
True passion and excitement for making an impact are just as important as work experience. We encourage you to apply even if you feel you don't check every box in this posting.
Food Bank of Wyoming is an Equal Opportunity Employer (EOE), M/F/D/V/SO.
We value diversity and inclusivity and are thus always looking to diversify our staff with an eye toward race and ethnicity, sexual orientation, gender, and age, among other areas. Candidates who bring such diversity are encouraged to apply.
Mission: We ignite the power of community to nourish people facing hunger
Values: Service; Integrity; Diversity, Equity & Inclusion; Collaboration; Innovation
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Using office equipment such as a computer, mouse, keyboard, printer
• Shared office and retail environment; outdoor work environment occasionally
• Occasionally lift or move up to 25 pounds
• Frequent travel within the service area (approximately 60%), including overnights
Expected Hours of Work:
This is a non-exempt, full-time position working approximately 40 hours per week. Travel within the geographic region will be required (approximately 60%), including overnights.