Program Leadership
• Consistent with the organization’s mission and vision, assist in the development of its short and long-term Strategic Plan goals with the Board of Directors and staff.
• Personally commit to and support a diverse, equitable and inclusive workplace where all voices are sought, heard, and respected.
• Develop, implement, monitor, evaluate and report the results of the programmatic Strategic Plan to the President/CEO.
• Analyze regional food insecurity adapting new, or enhancing existing, agency and community partnership and program strategies to meet the organization’s mission and strategic goals.
• Develop and implement a strategy to engage neighbors with lived experience of food insecurity to inform agency and community partnerships and programs to ensure dignified, equitable and low-barrier access to nutritious food.
• Develop and implement a data driven strategy to engage a diverse coalition of agency and community partners to strengthen capacity, support collaboration and innovation to enhance our region’s hunger-relief system.
• Cultivate positive relations with agency and community partners, program participants, staff, volunteers, donors and other constituents.
• Oversee organization agency and community partnerships and programs including, but not limited to, the Commodity Supplemental Food Program (CSFP), Food Shelf, Mobile Food Pantry, BackPack and School Pantry Programs, ensuring dignified and equitable food access.
• Oversee achievement of industry standards for program operation. Actively participate in education and training as it relates to this responsibility.
• Oversee compliance with all partnership agreements, contracts, work plans and their related policies and procedures including, but not limited to, Feeding America™, state and federal agencies, agency and community partners and other contractors. Ensure training and external compliance by agency and community partners, volunteers, and others.
• Oversee technology security and maintenance of accurate statistics, records, and documentation to ensure collection and timely reporting, internally and externally, to regulatory and non-regulatory partners and others.
• Cultivate positive relations with, and ensure a broad-based understanding of, non-profit, public and private programs that benefit the people we support including but not limited to: our agency and community partner’s programs, Supplemental Nutrition Assistance Program (SNAP), the Women, Infants and Children Program (WIC), School Breakfast and Lunch Programs, etc.
• Ensure the timely completion and submission of reports to the President/CEO, Feeding America, Hunger Solutions Minnesota, Minnesota Office of Economic Opportunity (OEO), Minnesota Department of Health, regulatory agencies and/or others.
• Keep up to date on industry trends; having working knowledge of Feeding America Partner Food Bank Agreement requirements, information contained on HungerNet, the Learning Hub, and ensure information dissemination to all program staff.
• Oversee required training (personal and food safety; civil rights, etc.) and implementation to ensure dignified and safe food access; personal safety of staff, volunteers, agency and community partners, program participants and/or others working at/visiting organizational facilities and/or program sites.
• Work closely with the Director of Operations and his/her team to ensure sound management of product inventory related to agency and community partners and programs.
• Work closely with Director of Philanthropy and his/her team to ensure fundraising, marketing and volunteer support of agency and community partners and programs.
• Work closely with the Director of Philanthropy and his/her team to ensure our respectful collection and ethical use of testimonials and stories of neighbors with lived experience food insecurity.
• Work with the Marketing and Communications Manager to develop and disseminate agency and community partner and program communication and materials.
• Oversee program outreach and support staff to serve as a resource and referral for food security programs.
• Represent the organization amongst key stakeholders, at regional meetings and events, and serve as a spokesperson as appropriate or assigned.
Financial Management
• Develop a comprehensive departmental budget for consideration by the established budget deadline.
• Control programmatic expenditures in accordance with the program approved budget and develop strategies to maximize the earned income of the organization.
• Control expenditures for program staffing ensuring sound management of unbudgeted overtime expense.
Personnel
• Promote collaboration, communication and engagement among all staff to ensure programmatic success.
• Recruit, interview and make recommendation of programmatic hires to the President/CEO.
• Orient, train, develop and schedule program staff.
• Delegate responsibilities, assign and oversee tasks, supervise and evaluate the performance of program staff.
• Ensure the training of, and adherence to, organizational policies by all staff, volunteers, agency and community partners, program participants and others.
• Provide overall supervision to program volunteers.
• Other duties as assigned by the President/CEO.
See Job Description
Qualifications Required:
Bachelor’s Degree or equivalent experience/education and/or three to five years of experience in non-profit program management including at least three years as a supervisor
Knowledge of non-profit programming; interest in hunger issues or related social services
High level of analytical, data interpretation, and problem-solving skills
Strong communication, interpersonal and supervisory skills
Strong organization skills and an attention to detail
Ability to manage multiple priorities and deadlines
Ability to work independently, exercising initiative and sound judgment
Computer proficiency including experience with Microsoft 365
Possess and maintain a valid driver’s license and reliable transportation (position requires regional travel)
ServSafe Certification or equivalent (may be obtained following hire)
Qualifications Preferred:
Knowledge of, or experience in, the non-profit industry
Connection to NE Minnesota and NW Wisconsin non-profit community
• A competitive salary
• Flexible work environment
• Mission-focused culture
• 80% employer-paid Medical and Dental Insurance (50% employer-paid dependent coverage)
• 100% employer-paid Short and Long Term Disability and Life Insurance
• 15 days of Paid Time Off (accrued within first year)
• 11 paid Holidays
• 401(k) with 5% employer match
• Flexible Spending Account (FSA)
• Other supplemental benefits
Candidates should send a cover letter with salary expectation and resume to President/CEO, Second Harvest Northland [email protected]. For more information: www.secondharvestnorthland.org/careers.
Second Harvest Northland is NE Minnesota and NW Wisconsin's largest hunger relief organization and only “food bank,” accessing nationally and regionally donated and purchased product for 113 agency and community partners (food shelves, on-site meal programs, and tribal organizations), 268 programs, and approximately 70,000 food-insecure children, seniors and adults throughout 15 counties. In addition to providing food to other non-profit programs, Second Harvest provides support to thousands of people directly as part of its two Food Shelves, Mobile Food Pantry, Nutrition for Seniors, School Pantry and BackPack Programs. Over the last year, Second Harvest has accessed and distributed 13.1 million pounds of food or the equivalent of 10.9 million meals for people experiencing hunger throughout the Northland.