The Director of Development Services oversees Philabundance’s fundraising operations, including but not limited to processes, procedures, data integrity, all donation platforms, data management, and reconciliation. The Director of Development Services provides day-to-day supervision for the Development Services team and works closely with, IT, MIS and finance departments to ensure organizational policies and initiatives are maintained.
Required Skills and Abilities
Strong capability to create and manage budgets, leverage databases, produce timely reports, communication, analysis and present internally and externally. (Microsoft suite, ppt, database exp. and Zoom/Teams)
Solid management skills required, including attendance, performance, rewards, discipline, and training. Previous experience with team and individual accountability to reach specified goals.
Data Management experience with report development, review and analysis.
Strong management of team development, succession planning, consistent performance, rewards, discipline, and training as required.
Proven organizational and communication skills, guide a team with levels and provide senior leadership team with necessary information on an ongoing basis.
Successful experience with problem solving and ability to stay nimble in an evolving environment.
Strong organizational and communication skills to guide a team with levels and provide the executive team with necessary information on an ongoing basis.
Reviews, assesses and enforces accurate timely reporting of program status and results; responsible for the quality, curriculum development, success rates of the participants and staff performance levels.
Executes solutions for problem areas, drives improvements and the resolution of road blocks, aligns with budgetary guidelines.
Strong organizational and communication skills to guide a team with levels and provide the senior leadership team with necessary information on an ongoing basis.
Strong ability to manage CRM database as well as document, train and establish user standard reporting.
Solid experience working with software, plus previous experience with Luminate and Omatic products.
Proficiency in report writing, ideally in Excel, SQL, and Crystal Reports.
Experience in an administrative, customer service or sales environment role with hands on responsibilities with prospects, marketing practices, and key relationship development. Highly preferred within a non-profit development environment.
Excellent interpersonal skills: ability to build strong relationships and work collaboratively with individuals and teams internally and externally.
An exceptional communicator, both in writing and orally; previous public speaking required.
Educational Achievement:
High School Diploma or GED preferred, additional education a plus.
Extended Degree in Marketing, Business, IT, Social Services, or related topics preferred.
Work Experience:
A minimum of 5 years of experience in a social service, client-focused fund-raising industry, or CRM database management role, in a leadership role.
Previous experience developing and implementing highly effective and cohesive teams in a leadership role.
Ability to establish and execute a strategic plan, with goals, milestones, researched opportunities, and methods to support development fundraising goals and achieve administrative data goals.
Successful experience with problem solving and possesses ability to stay nimble in an evolving environment.
Robust PTO and Holiday Schedule
403(b) Retirement Plan with Match + Employer Contribution
Health & Wellness:
- Medical & Rx, Vision, Dental
EAP Services
Visit www.philabundance.org/career to find our open positions and start your application today!
Philabundance was founded in 1984 with the simple belief that no one should go hungry while healthy food goes to waste. Our mission is to drive hunger from our communities today and to end hunger for good. To do this, we work with over 350 community partners to distribute food throughout nine counties in Southeastern Pennsylvania and Southern New Jersey and are a proud member of the Feeding America network.
In addition to food distribution, we work to reduce food waste, increase access to nutritious meals, and tackle the root causes of hunger through programs such as the Philabundance Community Kitchen.